Frequently Asked Questions
Everything you need to know about Perenne Cosmetics products and services.
Are Perenne Cosmetics products suitable for sensitive skin?
Yes, our products are formulated with botanical extracts and are dermatologically tested to be gentle on all skin types, including sensitive skin. However, we always recommend a patch test before full application.
Do you test your products on animals?
Perenne Cosmetics is proudly cruelty-free. We do not test our finished products or ingredients on animals at any stage of the production process.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for skincare products?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 14 days of purchase. If you receive a damaged or incorrect item, please contact our support team immediately.
Are your products free from parabens and sulfates?
Yes, all Perenne Cosmetics formulations are free from harmful parabens, sulfates, and silicones to ensure clean and safe beauty for our customers.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for select pin codes.